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Test Center Network
General Administration Procedures
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I. Test Administration Event Confirmation
- Client associations will set-up a test
administration event, choosing their own set of test centers
from SMT's approximately 100 partner PPT centers.
- Selected partner centers receive e-mail
notification of the test administration event. The message
includes a link to the Event Confirmation page on the
SMT PPT website. The partner center Test Coordinator logs
into the PPT site, views
information about the event (client, date and time, test
length, special instructions), chooses whether or not
to host the test administration event, and submits the
Event Confirmation. Note: Partner centers refusing three
sessions within a three-month period are subject to deauthorization.
II. Examinee Roster and Testing Materials
- Approximately two to three days prior
to the test administration event, the Coordinator receives
an e-mail announcing the availability of the Examinee
Roster for the event. The e-mail contains a link to the
Examinee Roster page of the SMT PPT website. The partner
center Test Coordinator logs into the PPT site and prints
the Examinee Roster.
- No more than one week prior to the
test administration event, the Coordinator receives the
examination materials via secure carrier. The Coordinator
immeidately opens the shipment and confirms the quantity
of materials against the packing list included in the
shipment. If any discrepancy exists, the Coordinator logs
into the PPT website, completes Shipping Discrepancy Report,
and submits the report to SMT. SMT will contact the Coordinator
to resolve the discrepancy.
- The Coordinator removes the Administration
Instructions from the testing material shipment.
- The Coordinator reseals the testing
shipment and places it in a secure (locked) location until
the testing date.
- Prior to the testing date, the Coordinator
secures one proctor for each fifteen (15) examinees. The
Coordinator provides each proctor with a copy of the Administration
Instructions. The Coordinator reviews the Administration
Instructions with all proctors to ensure understanding.
Each proctor signs the Administration Instructions (these
are returned to SMT with the completed testing materials).
- The Administration Instructions will
contain general information and any client-specific directions
(such as the materials, if any, candidates are allowed
to bring to the administration event).
IV. Checking in Examinees and Administering
- On the testing day, the Coordinator
retrieves the examination materials and distributes to
each proctor a set of testing materials for examinee.
- The Coordinator (or authorized designee)
checks in each examinee by (a) checkingAdmission Tickets,
(b) confirming identify against a government-issued picture
ID, and (c) having each examinee sign the Examinee Roster.
If an examinee cannot produce his or her Admission Ticket
or government-issued ID, the Coordinator contacts SMT
immediately by phone.
- Proctor(s) administer the examination
in accordance with the Administration Instructions. Note:
proctors must monitor the test
administration throughout the testing event.
- If any irregularities (e.g., interruption,
excessive noise, etc.) occurs during the testing session,
the coordinator logs into the secure PPT test center site
and submits an Incident Report.
- If a proctor observes a suspected cheating
incident, s/he must provide a written description of the
incident to coordinator, including the name(s) of the
individual(s) involved. The proctor will not interrupt
the testing session or confront the individual(s) involved
in the suspected cheating incident. The coordinator must
immediately call SMT to report a suspected cheating incident.
V. Packaging and Returning Testing
- Following testing, the Coordinator
collects and packages all testing materials in accordance
with instructions. The Coordinator includes the signed
Examinee Roster, the proctor-signed Administration Instructions,
and all testing materials in the shipment to SMT in the
packaging materials provided by SMT and using the designated
secure carrier. The Coordinator only needs to call the
designated carrier to arrange a pick-up, but materials
must be secured until then.